Secure & Reliable Hosting

FAQ

Frequently Asked Questions

• How can I monitor my miner remotely?

  We have partnered with ViaBTC mining pool so you monitor the performance of your machines.

• How long is the contract?

  12 months, paid at the beginning of each month via credit or debit card.You can see a template of the contract here.

• What happens when my contract is up?

  We will reach out toward the end of the contract do discuss a renewal or you have the option to have your miners shipped to any location.

• Can I pay my hosting fees with my mined crypto?

  What you do with your mined crypto is up to you.We do accept certain cryptos for monthly hosting charges.

• If I buy a miner for you to host, what do I put in as the shipping address at checkout?

  If you choose to host in our facilitues then it doesn’t matter what address you enter as the shipping address.  We will only use that address if you chose to host at home.

• What happens if my miner breaks?

  If it’s a simple fan or power supply (PSU), we’ll fix it for a nominal fee. We do ask that you keep both a fan and PSU with us in case this happens to eliminate unnecessary downtime.If it’s a more complicated repair or the miner is still under warranty, you’ll need to file a claim with the manufacturer and we’ll mail it wherever it needs to go.

• What other fees are there?

  None!

• Can I see a template of your hosting contract?

  For sure! Check it out here.

• How much space do you have available?

  We have over 25MW across our partner facilites, which means we can currently manage over 7500 S19s.

• How do I know this isn’t a scam?

  Book a call with us, ask all the question you have and you will quickly realize we are the real deal!